Shipping Questions
How long does shipping take?
Orders are received M-F 10 a.m.- 5 p.m. EST. All orders that are received after 5 p.m. EST will be processed the next business day.
P.O. BOX or APO/AFO address: Items will be shipped via USPS and may not qualify for express or priority delivery.
What is shipping turnaround for items with Embroidery?
For items with requested embroidery, please allow 7-14 days for your items to be shipped after payment has been processed.
What are you hours of operation for customer service inquiries?
Hours of Operation: Monday- Friday, 10 a.m.- 5 p.m.
Customer service can be reached via email at info@RamRatioScrubs.com. Please allow 24 hours for one of our customer service representatives to respond.
Return and Exchanges
What is your return policy?
Refunds and Exchanges: Please ensure that you have selected the correct item, size, color, and quantity. Due to COVID-19, RR Scrubs and apparel will not allow exchanges or refunds at this time. Please sign up for our newsletter to stay up to date on changes regarding our policies.
How are backordered items handled?
If an item that you have ordered is on backorder, you will receive a notification in regards to its availability and shipping date. Please note that backordered items might be shipped separately from other available items.
GENERAL QUESTIONS
Do you offer Gift Cards?
e- Gift Cards: Interested in giving your favorite professional a Rambunctious Gift Card? Gift cards can be purchased on our website for your convenience.
Do you observe holidays?
New Year’s Day
Veteran’s Day
MLK Day
Thanksgiving Eve
Good Friday
Thanksgiving Day
Memorial Day
Christmas Eve
RR Day
Christmas Day
4TH Of July
New Year’s Eve
Labor Day
Group and Corporate Orders:
For group and corporate orders please email us at info@ramratioscrubs.com. Please allow 24-48 hours for one of our representatives to respond.
Who should order from Rambunctious Ratios?
Our Ratio’s (Clientele)
Health Care Providers
Beauty Industry Professionals
Day Care Providers
Medical Professionals
Medical Training and Technical Schools
Didn't find what you were looking for? Feel free to contact us at any time via email at info@ramratioscrubs.com.